🔒 Privacy Policy

Our Commitment to Your Privacy

At Jacob & Els’ Corner, we respect your privacy and want you to feel comfortable shopping with us.

This Privacy Policy explains the types of information we may collect when you visit our website, create an account, place an order, or contact us, and how that information may be used.

Information We Collect

We may collect information that you provide when you use Jacob & Els’ Corner, including:

• Name
• Email address
• Shipping address
• Order and purchase information
• Account information, if you choose to create an account
• Information you choose to provide through our Contact Us form

We use this information to operate our store, process and fulfill orders, provide customer service, and communicate with you about your purchases.

If you provide your email address, we may also use it to send occasional updates, new-book announcements, promotions, or special offers from Jacob & Els’ Corner.

You may unsubscribe from promotional emails at any time using the unsubscribe option included in those communications.

Our website may also automatically receive limited technical information necessary to operate and secure the website, such as your IP address, browser or device information, and cookies or similar technologies.

How We Use Your Information

We may use information collected through our website to:

• Process and fulfill orders
• Deliver products to you
• Send order confirmations and shipping updates
• Provide customer service
• Maintain customer accounts
• Operate, maintain, and improve our website
• Help prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal, tax, and accounting obligations
• Send promotional communications, where permitted

Payment Processing

Jacob & Els’ Corner does not directly collect or store your full credit or debit card information.

Payments are processed by our third-party payment processor, Stripe. When you make a payment, your payment information is provided directly to Stripe and is handled according to Stripe’s own privacy and security practices.

Jacob & Els’ Corner may receive limited information about a transaction, such as payment status and information necessary to identify and fulfill your order, but we do not receive or store your full payment card number.

Service Providers

We do not sell your personal information.

We may provide limited information to trusted service providers only when necessary to process payments, operate our website, communicate with customers, or fulfill and deliver orders.

These service providers may include our payment processor, order fulfillment partners, and shipping providers. Information is shared only as reasonably necessary to provide the applicable service.

Cookies & Website Information

Our website may use cookies and similar technologies that are necessary for the website to function, maintain shopping cart or login sessions, improve security, and understand website performance.

We may update this Privacy Policy if we add additional analytics, advertising, or tracking technologies in the future.

Children’s Privacy

Our website and online shopping services are intended for parents, guardians, and other adults. We do not knowingly collect personal information from children under 13.

Data Security

We use reasonable safeguards designed to protect the personal information we maintain. However, no website or electronic system can be guaranteed to be completely secure.

If we become aware of a security breach involving personal information, we will take appropriate steps and provide notifications as required by applicable law.

Data Retention & Disposal

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain appropriate business and transaction records, comply with tax and legal requirements, prevent fraud, and resolve disputes.

When personal information is no longer reasonably needed, we take reasonable measures to securely delete, destroy, or otherwise dispose of it as appropriate.

Email Communications

If you provide your email address, we may use it to communicate with you about your orders and, where permitted, to send occasional promotions, new-book announcements, updates, or special offers.

You may unsubscribe from promotional emails at any time using the unsubscribe option included in those emails.

You may still receive non-promotional communications related to purchases, account activity, or customer service.

Third-Party Websites

Our website may contain links to third-party websites or services. Jacob & Els’ Corner is not responsible for the privacy practices of those third parties.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy as our website, business practices, or legal obligations change.

When changes are made, the “Last Updated” date at the top of this page will be revised.